In previous blogs I have discussed phishing and how hackers use social engineering via email or in person to trick you into divulging private information. That is not the only way they do it, they also use phone calls. This way of scamming is called Vishing.
I know it seems hard to believe that you can fall victim via the telephone even though you know that you shouldn’t give out any information to just anyone but just like the other form’s hackers use, they rely on you being caught off guard and they make themselves sound so believable that you willingly proceed with whatever it is they are requesting. They use spoofed numbers or caller ID so it is not detected as spam or unknown, it is a similar technique to email spoofing, so that you answer the call.
They may not even contact you to get your personal information, they can find out about you via social media portals or off a list from a previous breach, and call your service provider and stage a call pretending to be a family member and attempt to get passwords changed or acquire more details about you.