Read more: Escape from SOC1 Alcatraz – Part 1

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Attack on credit bureau exposes 24 million South African's personal details
By Cybersecurity expert and J2 Software CEO John Mc Loughlin

South Africans now have another thing to worry about, their personal information has been lost to a fraudster who has gained access to 24 million people’s information. The information in question is the exact detail required to access banking information, access accounts and steal identities. The exact end game is not clear, but the possibilities are endless.

The initial hype around Experian mentioned they had been hacked and data was stolen. With additional detail it seems that none of the systems were breached and the personal information of 24 million South Africans was lost due to an internal failure.

We have recently seen an increase in these types of cyber attacks. The cyber criminal bypasses your email security by using a trusted service and website (in this example they use Survey Monkey, with a free account). The email is made to look like a notification from the South African Post Office. This tells the user that they have a parcel for delivery, which requires a payment to be delivered.

Today is bittersweet. 14 years ago today I walked into my first day at a new job. The first day of J2 Software. After months of planning, setbacks, re-planning, negotiation, doubt and confidence the first day in our “office” was here.

3 April 2006 and I proudly walked into the warehouse area of E-Bis armed with 2 laptops, a laser printer and a 3G data card the size of my left hand. Jason still had a month’s notice to complete at his previous employer so it would be a few more weeks before we got to share that desk and 3G card to get our message out there. Jason and I would have to talk on the telephone after hours as the first days flew by. Those were great times, difficult times, exciting times. We were freezing in winter and melting in summer. Driving in panic to Vereeniging for damage control and celebrating some amazing wins.

We had customers who bought from us so that they could stop people going to Facebook or playing Farmville and watching YouTube at work. This was a time when the cost of bandwidth meant that it should be saved at all costs. The world has changed so much.

Now 14 years later, I proudly walked into my home office as the world is such a different place and our entire team is spread across the country safely holed up in their houses. The excitement to “go to work” remains the same and the passion to build a proudly South African security focused technology business burns stronger than ever.

Days like today give me reason to reflect and I have to say that even with all the setbacks, economic crises and challenges along the way, I am so proud of what J2 has achieved in 14 short years. We have endured several global downturns and now we are living through a pandemic, but I am sure of one thing – we will not only survive this, we will thrive through it. The human tragedy unfolding around us has caused me to revaluate many aspects about the business and the relationships we have with our team members, suppliers and customers. J2 is focused on being part of a massive bounce back and explosion of South African business. The next 12 months will be good, we will make sure of it.

I remember every small victory and every single difficult decision. The stresses around cash flow and gut-wrenching difficulties through chemotherapy and radiation. All of this made us champions of resilience.